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Our process

Simple from start to finish

Here's exactly what happens after you request a quote.
Spark technician cleaning an upper window from a ladder at a cedar-shingle home
  1. 01

    Request a quote

    Tell us about your property and the services you need. Photos help.

  2. 02

    Assessment & estimate

    We review your property, sometimes with a short site visit, and send a clear written quote.

  3. 03

    Service day

    We arrive when we said we would, protect your property, and do the work properly.

  4. 04

    Follow-up

    We inspect the finished work, send before-and-after photos and flag anything that needs attention.

In detail

What to expect

1. Your request

Send the quote form with your address, the services you're interested in and any photos. The more we know, the more accurate the first quote.

2. Assessment

Some jobs can be quoted from photos and aerial imagery. Others need a short site visit to check access, roofing material or the condition of the surfaces.

3. Written estimate

You'll get a written quote listing the services, what's included and what isn't, the price and the next available dates.

4. Scheduling

We book a day that works for you and confirm the details beforehand: access, gates, pets, water taps and anything we should know about.

5. Service day

We arrive when we said we would, protect plants and surfaces around the work, and clean up afterwards.

6. Follow-up

We walk through the results with you, or send photos if you're away, and point out anything we noticed that needs attention.

FAQ

Before you book

Do you need to visit before quoting?

Not always. Photos often give us enough for a quote. For roofs, large properties or tricky access, a short visit makes the quote more accurate.

How do I pay?

We'll explain payment options when we send your quote.

What if I'm not happy with something?

Tell us. We'll come back and look at it with you.

Free quotes

Request a free quote

Tell us about your property and what you need. We'll reply with next steps and a quote.

  • • No obligation, no pressure.
  • • Photos help us quote faster.
  • • Residential, strata and commercial properties.

All fields are required unless marked optional.

Which services are you interested in?

We use your details only to respond to your request. See our privacy policy.